What's Really Going On? An Observational Skills Workshop by Julie Wyman & Mark Grove

Imagine you are asked to sit in on a team’s sprint review and retrospective. The team has been having difficulty forming and the Scrum Master has asked you to observe the team dynamics during these two sessions. Are you simply going to watch what’s going on or is there more you can do? Perhaps you are seeing interactions and team dynamics at play without truly realizing what you are observing. And when you do observe, are you injecting your own biases into those observations? Observation is a powerful tool, but one which we may not take advantage to its true potential. After all, what exactly should we be observing, anyway?

By learning how to expand our observational skills in a non-biased and non-judgmental manner, we can gain a deeper understanding of team dynamics and interactions allowing us to offer more meaningful and impactful support, coaching, and empathy. Because there are many observational aspects that pass us by, the best way to become more observant is through deliberate practice. So, let’s practice together through a series of group exercises in a fun and safe setting!